Alexandre Foisy-Geoffroy’s portfolio

This is the portfolio I have been meaning to create for a while now.

This is but a small sample of the (usually confidential) projects that I have had the pleasure of working on in my years as in instructional designer.

In my line of work, I have handled the following tasks associated with learning & development:

• Training
• Coaching
• Instructional Design
• Multimedia integration/coding
• Needs assessment
• Organizational Development
• Change management
• Choice, configuration and administration of a learning management system
• ROI evaluation through KPI calculations that I personally automated

I have also been an active member of multiple communities of practice since 2013. Those communities of practice have mostly focused on organizational development, although they have also covered training and management in a significant manner.

Having had the chance to experience almost all aspects of learning design, except for graphic design and 3D modelling, I am looking forward to move upwards into a role focusing on strategy or management. This is where I shine.

At Belron Canada, when I helped the company’s largest province, Ontario, recover from a deficit to a strong profitability in the two years I worked for them, it was not purely because of my pedagogical skills. It was mostly through my skills in organizational development. I developed a network encompassing mid and high level management in Operations, IT, HR, Marketing, and inside the call centres. Not only did I create the training for the Ontarian customer service representatives, but I also helped retool the call centre training to bring it in line with the rest of the company. I made sure that marketing was aware of our whole sales process, so that all marketing strategies would align with our work. I made use of the new tablets that all service centres were receiving, and designed all the training for this exact screen size. I made the marketing department aware of our new LMS’ capabilities for training outside clients without giving them access to our internal documents.

Building those relationships within the company is what I do best.

And with those relationships, I can truly improve the performance of your teams, across multiple channels, with a measurable effect on your bottom line.

This is what you get when you hire me.

Photo by Zalfa Imani on Unsplash